Incidents

Triage guide and playbooks for common alerts and outages.

Status

Skeleton — pages are being written. Check back soon.

Pages

• Triage flow — TBD
• Common alerts — TBD
• API down — TBD
• Database connection lost — TBD
• Redis down — TBD
• Payment failure (MQ-Pay / VNPAY) — TBD
• Invoice failure (T-VAN / IIAPI) — TBD
• WebSocket drops — TBD
• High latency — TBD
• Disk full — TBD
• Post-mortem template — TBD