Services Solution Phase C Planned
An industry composition that bundles BANA core and extended modules into a personal-services package — appointment booking, memberships, and staff scheduling. It pre-configures the modules below for service businesses rather than adding new requirements.
1. Identity
| Property | Value |
|---|---|
| Solution ID | IND-03 |
| Tier | Industry |
| Status | Planned |
| Phase | C |
| Target business | Spas & wellness, hair/nail salons, barbershops, gyms & fitness, massage, health clinics |
2. Bundled Modules
| Module | Tier | Role in this solution |
|---|---|---|
| CRM | Core | Customer profiles, visit history, preferences |
| User Management | Core | Staff records, roles, availability |
| Orders | Core | Service tickets, packages, and prepaid sessions |
| Payment | Core | Service payment, deposits, gift cards |
| Reports | Core | Service revenue, staff performance analytics |
| Loyalty | Extended | Memberships, packages, and recurring rewards |
3. Key Differentiators
| Differentiator | What it adds for service businesses |
|---|---|
| Appointment booking | Online booking, calendar, service duration, staff assignment, reminders |
| Membership management | Plans, package deals, visit tracking, expiry, auto-renewal |
| Staff scheduling | Work schedules, availability, commission, performance metrics |
| Service packages | Bundles, prepaid packages, gift cards, promotional offers |
4. Status & Roadmap
| Phase | Capabilities |
|---|---|
| P1 | Compose core CRM / Orders / Payment for walk-in service tickets |
| P2 | Appointment booking with calendar and staff assignment |
| P3 | Memberships, prepaid packages, commission and performance tracking |
Entire solution is Planned (Phase C). No service-specific capability is built yet; the core modules it composes are tracked on their own pages.